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ChatBot
Website chatbot builder from the makers of LiveChat, with AI agents that answer from your own content.
Our editorial assessment, based on the public sources listed below. Last reviewed .
- Task rank
- #17
- Tier
- A
- Score
- 73.0
Strengths
- AI agents answer from your website and knowledge base, with visual flows for orders and forms
- 14-day free trial with no credit card required
- Integrates with LiveChat, HelpDesk and common messaging channels
Considerations
- Lower plans cap AI agent resolutions at small monthly volumes
- Fewer enterprise voice and contact-center features than dedicated CX platforms
Price
Essential $19/user/month billed yearly ($25 monthly); Growth $79/user/month yearly; Enterprise custom
Shown for reference — price is not part of the score.
Score breakdown
- Performance
- 70.0
- 55% of score
- Reputation
- 74.0
- 35% of score
- Recency
- 86.0
- 10% of score
The overall score combines these sub-scores using the weights shown. How we score →
Verification status
Each field carries its own re-verification date. Amber means older than 90 days — treat those figures as stale until re-checked.
- Pricing
- Benchmark
- Reputation
- Feature list
Checked against the sources listed below.
Sources
Alternatives in Customer Support / Chatbots
- #1Zendesk AIAScore 82.4Customer-support AI layer with autonomous resolutions on top of Zendesk's helpdesk.
- #2NiCE CognigyAScore 81.0Enterprise conversational AI platform for voice and chat AI agents in large contact centers.
- #16DecagonAScore 73.9Omnichannel customer-service agent platform where support teams define agent logic in natural language.