SiteGPT
Website-trained support chatbot that answers from your pages and files with cited sources and human handoff.
Our editorial assessment, based on the public sources listed below. Last reviewed .
- Task rank
- #22
- Tier
- B
- Score
- 68.6
Strengths
- Trains on published pages and selected files, with cited-source answers
- Human handoff via iOS app on Growth and a Zendesk AI Agent integration on Scale
- Integrations with Slack, Messenger, Crisp, Freshdesk Messaging, and Zoho SalesIQ
Considerations
- No free plan; the 7-day trial requires a credit card
- Message allowances depend on the model chosen, so cost per solved conversation is hard to estimate
- Imported Google Drive files are snapshots and may need re-importing after edits
Price
Starter $39/mo (annual) or $59/mo; Growth $79/mo (annual); Scale $259/mo (annual)
Shown for reference — price is not part of the score.
Score breakdown
- Performance
- 70.0
- 55% of score
- Reputation
- 62.0
- 35% of score
- Recency
- 84.0
- 10% of score
The overall score combines these sub-scores using the weights shown. How we score →
Verification status
Each field carries its own re-verification date. Amber means older than 90 days — treat those figures as stale until re-checked.
- Pricing
- Benchmark
- Reputation
- Feature list
Checked against the sources listed below.
Sources
Alternatives in Customer Support / Chatbots
- #1DecagonAScore 82.5Omnichannel customer-service agent platform where support teams define agent logic in natural language.
- #2Zendesk AIAScore 82.4Customer-support AI layer with autonomous resolutions on top of Zendesk's helpdesk.
- #21CrispBScore 68.7All-in-one business messaging suite whose Hugo AI agent answers website chat from your knowledge base.