Best AI for Customer Support / Chatbots
AI agents and chatbots that answer customers and resolve tickets.
Scores combine performance, public reviews and recency. Price is shown but doesn't affect the score — see our methodology for details.
Filters (1) · 5 tools
- #9Free plan; Starter about $24/mo, Lyro AI add-on from about $33/mo
Live chat and chatbot platform for small businesses, with the Lyro AI agent answering common questions.
Tier A, score 77.1Free plan; Starter about $24/mo, Lyro AI add-on from about $33/moAlso in - #15Free plan; paid plans from $40/mo
No-code builder for customer-facing AI agents trained on your docs, now with a built-in help desk and voice.
Tier A, score 74.4Free plan; paid plans from $40/moAlso in - #18Free plan; paid from $25/user/mo; AI Answers $0.75 per resolution
Shared-inbox help desk with AI Answers for self-service and AI drafting and summaries for reps.
Tier A, score 72.4Free plan; paid from $25/user/mo; AI Answers $0.75 per resolutionAlso in - #20Free plan (no AI); Growth $29/seat/mo + $0.49 per AI resolution (billed yearly)
Support inbox, help center and feedback boards in one product, with the Fibi AI agent answering questions from docs, changelogs and roadmaps.
Tier B, score 69.7Free plan (no AI); Growth $29/seat/mo + $0.49 per AI resolution (billed yearly) - #21AI from $45/mo per workspace (Mini, about 90 AI conversations); free chat plan without AI
All-in-one business messaging suite whose Hugo AI agent answers website chat from your knowledge base.
Tier B, score 68.7AI from $45/mo per workspace (Mini, about 90 AI conversations); free chat plan without AIAlso in
Also used for Customer Support / Chatbots
These tools are ranked in another category but are often used for this task. They are not part of the ranking above.
- Free tier; Team from $79/month
Agent platform that turns conversations into goal-oriented flows with tool calls and handoff.
Tier A, score 73.4Free tier; Team from $79/monthAlso in